Cancun, Mexico
Virgin rating
Based on 2044 reviews
The hotel
Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and co*cktail classes too as well as a golf simulator and pool tables at Dark Horse.
Amenities
- Golf
- Kayaking
- Sailing
- Snorkelling
- Bar
- Evening Entertainment
- Fitness Centre/Gym
- Restaurant
- Spa
- Swimming Pool
- Beachfront location
Where is it
Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.
Hotel information
485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.
All Inclusive of: Unlimited-Luxury® includes
- unlimited access to gourmet à la carte dining options without reservations required
- unlimited international and domestic top-shelf spirits
- unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- pool and beach wait service
- daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- daily maid service
- endless daytime activities and live nightly entertainment
- theme parties, oceanfront bars and entertainment venues
- no wristbands required
- all taxes and gratuities
- free wifi in all areas of the resort.
Preferred Club
All Preferred Club suites offer the following:
- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors
- preferred status and amenities
- dedicated Floor Concierge service
- pillow menu
- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)
- upgraded mini-bar service
- upgraded bath amenities
- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)
- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean
Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.
Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.
Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.
Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.
11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.
Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared co*cktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.
Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. co*cktail classes. Dance lessons.
7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa by Pevonia®*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.
Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.
* Denotes local charge.
Dress code: applies in restaurants.
Please note: no reservations required in any of the restaurants.
Based on 2044 reviews
Rating summary
- Location
- Sleep Quality
- Rooms
- Service
- Value
- Cleanliness
Traveller rating
- Excellent (1642)
- Very good (196)
- Average (105)
- Poor (53)
- Terrible (48)
Amazing resort and experience
May 28, 2024 lucasa1042024 New York City, New York
First time to Mexico for a family wedding. The hotel and resort were top notch! All the staff was helpful, knowledgeable, the food and service was amazing! Will definitely go back.
Secrets Moxche - Wonderful Time
May 28, 2024 Eric S San Diego, California
The entire entertainment team made our stay so wonderful! Thanks to all; Fermi, Miguel, Monica, Victor, all the staff working at the pools, truly everyone was wonderful! The food at the Market Cafe and SeaSoul restaurant was amazing. We will definitely be back!
Amazing adults only resort.
May 28, 2024 Michael A
Incredible couples experience, excellent food, great activities. Shout out to some of the team, Fermin, Elias, Jose, Miguel, Christian, Monica and all of the rest. You helped make our trip truly special. We would absolutely visit this resort again with no hesitation.
Beautiful Pool Resort
May 28, 2024 Kayla F Lancaster, Pennsylvania
I traveled to Secrets Moxche for an annual sister trip in May 2024. This was my second time at this resort and once again, enjoyed my stay. I booked through Dream Makers Vacation Services. They are my go to travel agency.The resort is about a 40 minute ride from the Cancun airport. We arrived to the resort and were greeted with a welcome drink… Read more
I traveled to Secrets Moxche for an annual sister trip in May 2024. This was my second time at this resort and once again, enjoyed my stay. I booked through Dream Makers Vacation Services. They are my go to travel agency.The resort is about a 40 minute ride from the Cancun airport. We arrived to the resort and were greeted with a welcome drink and cool towel. Our room was ready when we checked in around 2pm which was super nice to be able to get all our stuff situated and change to start enjoying the resort. We booked a Preferred Club Ocean View Double room. The room was a good size, came with a mini fridge stocked with juice, beer, and soda, a wine fridge with 3 bottles of wine, and a balcony with a soaking tub. Preferred Club comes with access to the lounge and what I thought was the best part of being in PC was access to the rooftop infinity pool & restaurant. Secrets Moxche is definitely a pool resort. There are so many different types of pools all around the property. My favorites were the large cenote like pool and the main activity pool. The staff at the swim up bar at the activity pool were awesome and always kept the drinks coming! The cenote pool didn’t have a swim up bar but the servers around the pool were very good at getting drink orders & were quick to refill. The beach at Secrets Moxche is small and not great. There was a red flag up everyday and tractors were brought in to clear the seaweed. I definitely wouldn’t recommend this resort for beach lovers.I really enjoyed the food at Secrets Moxche! The menus at the restaurants were a little eclectic for my plain tastes but everything that I ordered was very good. I loved the Italian restaurant for dinner and the little poolside grill & Preferred Club rooftop restaurant for lunches. Three things that I really loved about Secrets Moxche were the live singers/entertainment at the pool during the day and also outside at night. All the performers were great and it was nice to listen to something other than the standard resort music. I also really loved the Gypsy club/speakeasy that opened up every night after the show in the theater. Make sure to get the password to get in from the entertainment staff during the day! The third thing that I highly enjoyed was the sports bar, Dark Horse. This bar has everything… pool tables, Foosball, a golf simulator, multiple big screen tvs, and excellent service! It was fun to go here every night for an after dinner drink and hang out. Overall this was the perfect resort for an annual sister getaway! I would definitely go back. Thanks again to Dream Makers Vacation Services for booking our great trip! Read less
FIVE STAR ENTERTAINMENT CREW !!!
May 27, 2024 pablo d
From the rooms to the food to the exceptional service, This resort has it all The staff is nothing short of amazing, so attentive and will do anything to make sure you stay is nothing less than perfect. The entertainment crew makes you feel like family Just to name a few VICTOR , JOSE , MONICA , ALEJANDRO , ROSARIA and can’t forget UZIEL have… Read more
From the rooms to the food to the exceptional service, This resort has it all The staff is nothing short of amazing, so attentive and will do anything to make sure you stay is nothing less than perfect. The entertainment crew makes you feel like family Just to name a few VICTOR , JOSE , MONICA , ALEJANDRO , ROSARIA and can’t forget UZIEL have treated me n my wife as we have known eachother forever. Truly one of the best experiences in playa del Carmen we have ever had THANK AGAIN ! Read less
